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Customer Relationship Management systems and solutions play a major role in small business enterprises. It is very important for the SME's to analyze the current customer relationship and business scenario, before they customize a solution. Some of the areas of analysis are: |
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The business problems. |
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The scope |
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Define the objectives |
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| IT People Inc., first analyzes the client's business records and then the customer service interactions, after which they develop a solution for the client organization. |
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| ERP-Services and Solutions |
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| ERP solutions assist the small and medium enterprises (SMEs) to automate and speed up transactions throughout the organization. The ERP systems and solutions support the customer's various business aspects such as finance software, inventory control system/ inventory management software, customer relationship management (CRM), human resources, payroll systems and so on |
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IT People Inc., ERP services are specially aimed at the SMEs, preferring customized and cost-effective ERP applications. Having implemented ERP systems in a wide range of industrial sectors, the professionals have a core competency in the same. Our software also assists its customers acquire standard packaged solutions and software from vendors in the market, through business partnerships and alliances. |
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IT People Inc., offers ERP solutions to its customers, at different levels of the ERP solutions. Some of the solutions offered are: |
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Standardization and integration |
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Product implementation |
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Customization and confirming that the new system supports the existing business processes (Customized ERP software) |
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Consolidation of the ERPs |
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Optimization and support of the ERP implementation |
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| Optimization and support of the ERP implementation |
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| ERP Services |
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| IT People Inc., helps its customers to optimize their business through ERP software packages and solutions. Software will assist the clients with the following: |
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The alignment of the ERP strategy |
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The identification and scoping of the requirements |
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The definition of the operational model |
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The creation of appropriate solution |
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The installation of the software |
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The post-production support |
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